Manufactures, suppliers, or publishers, other than Pawgogo, may provide their own warranties to you. Please contact them for further information. Please note that warranty period may vary according to local laws and regulations. Some countries, states and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state or by province or by country.
All Pawgogo products purchased on Pawgogo.com come with a limited warranty (“warranty”) as set out below.
BY USING Pawgogo PRODUCT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE Pawgogo LIMITED WARRANTY.
We provide a limited warranty for purchases on Pawgogo.com. The warranty period is measured starting on the date the original consumer purchaser received the products.
- Product free replacement for damage within 1 year.
- If the parts need to be replaced after the warranty period, the inspection fee will be charged as appropriate.
- During the warranty period, the following conditions will not be free of charge:
A. Failure to provide a warranty card or purchase proof (invoice or receipt).
B. Warranty period expired.
C. Damage caused by disassembly or modification.
D. Damage caused by mistake/negligence or improper use.
E. Long-term storage in harsh environments.
F. Appearance is naturally stained by use.
Customer Service Helpline
If you have questions, please contact us. You can email:
customerservice@pawgogo.com - Our professional customer service team will get back to you in 24 hours.
